From Helpdesk Hero to Systems Architect: My IT Journey
Hi, I’m Patrick Solomon – a battle-tested IT professional who’s spent the last decade turning tech chaos into seamless user experiences across finance, legal, government, and investment banking worlds.
Right now, I’m embedded with BlackRock and Stefanini in New York, where I’ve been the first line of defense — and innovation — since 2022. I deploy cutting-edge desktops, drive Windows 11 migrations, master Z-Scaler VPNs and Citrix for remote armies, and even craft knowledge base articles that save teams hours every week. Whether it’s white-glove support for VIPs or on-call weekends, I keep the mission-critical moving.
Before that, I powered high-stakes legal environments, from Quinn Emanuel to Brooklyn Defender Services, as an Office 365 Admin and Systems Engineer. Picture this: coordinating floor moves for attorneys, integrating MS Teams with Viva and Webex, troubleshooting Egnyte, i-Manage, and Laserfiche, while locking down Azure AD, optimizing VMware, and analyzing server logs to catch threats before they strike.
I’ve handled 40,000+ user environments at NYC Department of Social Services, delivering white-glove support to C-level execs, rolling out MFA citywide, and mastering Intune, SCCM, and PowerShell automation along the way.
From leading Windows 10 migrations for Royal Bank of Canada and CIT Group across hundreds of sites, to re-engineering Bloomberg terminals on trading floors for Barclays, to documenting Lotus Notes-to-Office 365 transitions, I’ve led teams, trained users, scripted solutions, and delivered under pressure.
What drives me? Turning complex problems into elegant, reliable realities, one ticket, one migration, one secure connection at a time.
If you’re looking for someone who combines deep technical expertise with the calm of someone who’s supported traders at market open and executives during crisis, let’s connect. I’m ready to bring that same energy to your team.
Thank you for your support!